Generous for Churches Knowledge Base
Find answers in our knowledge base. Alternatively, please contact support@getgenerous.com for assistance.
How can we help you?
Help Categories
Using Generous to Give
- What is Generous? — What is the Generous Church Giving Platform?
- How to Sign Up — Take a quick look at the sign up process
- Managing my Account — Discover how to use your User Console to manage your giving account
- How to give by SMS/Text — The Text to Give function is a simple and safe way to give in church
- How to give using the App — How to use the IOS and Android App with Generous
- How to give via Web Online — Learn how to use your church's Web Online giving page
- Register for an Event by SMS/Text Home — Discover how to use Text to Register for all event bookings and payments
- Troubleshooting — Users troubleshooting area
- Minimum Requirements — What are the minimum requirements of the churches giving platform?
- Can we trust Generous? — A very important topic for users, congregations, church elderships and us
- Giving via Pledging — Giving towards a specific goal
FAQs
- Frequently Asked Questions — Here's a list of frequently asked questions about Generous. If you cant find what you're looking for please use the search feature above or let us know what your FAQ question is.
Finance & Billing
- Recurring Transactions — Understanding recurring transactions
- Reports — Understanding Generous reports
- Fees & Charges — What fees and charges are expected?
Help
Configuring the System
- Keywords — Make the most of the Generous keywords system.
- Configuring your settings — Setting up the system is quite easy but takes a little effort to step through.
- Example Scripts and Email Templates — Get your Generous set-up off to a great start with these scripts and email templates.
- Example Church Website — We've constructed a demo church website to help you get ideas and see how the various widgets work. You can even use the copy from this site.
- Campaigns and subscribers — How to use the Generous for Churches Campaign module.
- Embedding the Website Widget — You can embed the website widget to access the Generous platform on your church's website
Churches Getting Started with Generous
- What do I need to get started? — A few things are important before you get started.
- How much will Generous cost? — Get all of Generous for a great price
- Sign up — Ok so you're ready to go? Sign up here...
- Security — Important questions about Generous security and privacy features
Onboarding & Coaching
- Planning for success — The point of greatest failure is often the implementation - plan for success!
Managing Users & Fundraising
- Managing givers — How to communicate with and manage the most important people in Generous - the givers
Managing Events
- Tickets — A great way to track attendance and payment is through the allocation of tickets.
Integrations
- Church Management Systems — Generous supports over 17 Church Management Systems including Elvanto, Ucare and Fellowship One.
- Financial Systems — With the emergence of online software as a service (SAAS) financial systems integration has never been easier.